Service Technician
South Bend, Indiana•Full-time
$40,000 - $100,000 annually
$40,000 - $100,000 annually
About the Job
Job Details:
- Installing new hardware and complex products while ensuring that they work correctly and safely.
- Educating the hardware users about the correct use and upkeep of their products.
- Repairing broken-down or damaged equipment either in the field or on the phone at a desk.
- Assessing hardware and installation functionality and preparing reports about maintenance and repair work that they have performed.
- Persuading customers to invest in necessary replacements or vital repairs to key components and hardware devices.
- Handling customer relations in a professional and friendly manner.
- Explaining complex installation, diagnostic, and repair issues in a way that’s accessible to a nontechnical audience.
- Travel up to 50% of the time around the United States.
- Work in a fun, fast-paced, family business.
- Great benefits and great company to work for.